April 25th, 2025

New

Sending feedback

  1. Seamless Feedback Submission: Customers can submit their feedback effortlessly through the Featurebase feedback widget integrated into the application. This widget is accessible via a bold menu item in the resources folder, ensuring it is easy to find and use.

  2. Direct Access to Feedback Portal: In addition to the widget, a direct link to the feedback page (https://feedback.swif.ai/) is provided in the resources folder. This ensures that customers have multiple avenues to share their thoughts and suggestions.

  3. Improved User Experience: By simplifying the feedback process, this feature aims to improve the overall user experience, making it easier for customers to communicate their needs and for the team to gather valuable insights.

  4. Secure and Verified: The setup includes secure authentication and data synchronization, ensuring that customer feedback is handled safely and efficiently.