March 6th, 2026

Improved

Windows BYOD: Safer handling of non‑supported MDM actions

We’ve tightened how Swif handles certain high‑impact MDM actions on Windows BYOD (Bring Your Own Device) machines to make limitations clearer and prevent confusing failures.

What changed

For Windows devices marked as BYOD, the following actions are now visibly blocked in the Web App UI:

  • Device-level

    • Lock

    • Wipe Data (includes /erase-device and soft-wipe)

    • Rename Device

  • Account-level (on the device)

    • Create User Account

    • Reset Password

    • Change Permission Level

    • Lock Account

    • Delete Account

How it works in the UI

When you open a BYOD Windows device:

  • These actions remain visible but are disabled (greyed out).

  • Hovering them shows a tooltip in the format:
    "[Action] is not supported on BYOD devices"
    (e.g. “Wipe Data is not supported on BYOD devices”).

  • No dialogs, confirmation modals, or backend commands are triggered from these controls on BYOD devices.

This matches the existing BYOD limitations documented here:
BYOD Limitation (Apple, Windows) | Help Center | Swif.ai

Why this matters

  • Prevents admins from attempting actions that will be rejected by the MDM service for BYOD devices.

  • Makes BYOD limitations discoverable directly in the device UI, reducing trial‑and‑error and support tickets.

  • Keeps corporate devices fully functional while clearly signaling stricter behavior on employee‑owned Windows devices.