You can now see every user‑installed (desktop) instance of an app directly from the Shadow IT report, alongside browser usage.

What’s new

1. Usage column in Shadow IT → Applications

   • Each app now shows:

     • User Count – number of user accounts detected in Shadow IT for that app.

     • Device Count – number of devices where the app is user‑installed (desktop).

   • Apps with no usage now display “No Usage Data” and automatically sort to the bottom of the table, so high‑risk apps with real usage stay at the top.

2. Application details – Users tab (browser usage)

   • The Users tab shows active accounts for that app based on browser usage only.

   • A “Last Active” column displays the last time the user accessed the app via browser, including location (from browser data).

   • A small notice clarifies that this tab reflects browser usage data only, so you can distinguish it from desktop app usage.

3. Application details – Devices tab (user‑installed apps)

   • New Devices tab focused on user‑installed desktop apps:

     • One row per device where the app is installed by the user.

     • Includes device, owner/user, OS, Last Active, and (where available) location from device usage.

   • A notice clarifies that this tab reflects user‑installed apps usage data only.

   • Added OS filters so you can narrow down installations by:

     • macOS, Windows, Linux, iOS/iPadOS, Android.

4. Application details – Device Groups tab

   • New Device Groups view aggregates user‑installed usage by device group:

     • Each row is a device group with this app installed on at least one device.

     • Last Active reflects usage from user‑installed apps within the group, with location when available.

   • A notice clarifies that this view shows user‑installed apps usage data only.

   • Added Group Type filter:

     • Filter by Manual vs Smart groups.

5. User details – Active Accounts tab

   • On each user’s Active Accounts tab:

     • Usage now splits into:

       • User Count – number of account records for that app (browser access).

       • Device Count – number of user‑installed desktop instances of that app on the user’s devices.

   • The Last Active column combines:

     • Browser app activity (with browser‑based location).

     • User‑installed app activity (with device‑based location).

   • If only desktop usage exists, you’ll see N/A for source/permission metadata (per design); if both browser and desktop usage exist, source and permission level are shown based on browser access, even if the most recent activity was desktop.

6. Usage filters for desktop app visibility

   • Added a new Usage filter option:

     • Has Desktop app (user‑installed apps) Usage

   • This lets you focus on apps that have actual user‑installed desktop usage:

     • Browser‑only apps are excluded.

     • Apps with “No Usage Data” are also excluded.

Why this matters

Previously, after user‑installed apps were removed from Application Management (ST‑5807), there was no single place to see all installations of an app across users and devices (e.g., “who has Granola installed on their laptops?”).

With this update, Shadow IT becomes the central view for:

• Which users have access to an app (browser).

• Which devices have the app installed locally (desktop).

• How and where those apps were last used, with clear separation between browser and user‑installed data.