You can now use RustDesk as a remote desktop provider for Windows devices in Swif.

What’s new

• Always-available Remote Desktop button

  • The Remote Desktop CTA on Windows devices is now always enabled.

  • Clicking it opens a provider dropdown instead of being disabled when not configured.

• Choose your provider (Windows)

  • For Windows devices, you can choose:

    • Splashtop (Deprecated Soon)

    • RustDesk

  • Each provider row shows:

    • Policy status: Configured or Not Configured

    • Action: Connect (when configured) or Configure (when not configured)

• Clear “Configured / Not Configured” states

  • Not Configured is shown when:

    • No remote desktop policy exists for that provider, or

    • A team policy exists but the device doesn’t have it applied, or

    • The policy exists but device-level enable flags are off.

  • Configured is shown when:

    • A valid policy is applied to the device and enableRustdesk / enableSplashtop is enabled.

  • Clicking Configure routes you to:

    • Create a new policy (if none exists),

    • Assign an existing policy to the device, or

    • Enable configuration if it’s currently disabled.

• Connection flow with ID & password (RustDesk + Splashtop)

  • When you click Connect on a configured provider, Swif:

    • Calls the backend to open a remote desktop session.

    • Shows a screen with the connection ID and password when available (no dynamic link yet).

  • If the connection can’t be established or data is missing:

    • You see a clear notice and a Retry button.

    • Clicking Retry triggers a new attempt and, if successful, shows the ID & password screen.

• Better handling of “taking a while” states

  • Instead of a small tooltip, the new layout explains that remote desktop might take time to be ready.

  • A Refresh CTA lets you check again when the session is likely available.

• Improved tooltip copy

  • The Remote Desktop tooltip now focuses on how to proceed, e.g.:

    • “Choose a Remote Desktop provider to connect to this device”

  • This replaces blocking or error-focused language.

• Controller downloads for admins

  • Team admins can download RustDesk/Splashtop controllers directly from Swif:

    • macOS

    • Windows

    • Linux

  • Each download button points to the correct OS-specific installer.

  • Visibility/behavior for non-admins follows the product’s role-based access design.

Availability

• Supported for Windows devices in Swif’s WebApp.

• RustDesk is now available alongside Splashtop, with Splashtop clearly marked as “Deprecated Soon” for Windows.

Learn more

Full setup and usage guide for Windows is available here:
Remote Desktop for Windows – Connect with RustDesk
Remote Desktop for Windows: Connect with RustDesk | Help Center | Swif.ai